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Project Objective
Create a cohesive design system for desktop using Material Design and iOS internal application, develop a SaaS portal for retailers to manage orders and facilitate bulk gifting, and use research and interviews to inform design decisions and align with stakeholder objectives.
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Building a Cohesive Design System
I developed a cohesive design system for both desktop and iOS mobile platforms, using Material Design components. This involved creating the system from scratch to ensure consistency and efficiency across all user interfaces. |
Developing a Comprehensive SaaS Portal
I created a SaaS portal that allows leading retailers to efficiently manage orders using a CRM system. This portal supports large bulk orders, enabling companies to easily gift items to their employees. Additionally, it provides customers with a delightful, customer-facing digital gift opening experience. |
Data-Driven Design Decisions
Through extensive research and user interviews, I gathered valuable data and insights. These insights were shared with stakeholders and used to inform my design decisions, ensuring that the final product met user needs and business goals effectively. |
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Developing a SaaS Portal
Allows Customer Service agents to assist customers with their orders. They can refund, cancel, provide appeasements, and reissue products and/or gift cards -- or simply answer any question or concerns they may have. Implemented: Date picker, refresh controls, switches, notification, modals, loading and progress indicators, Quick Look, segmented controls, search bars, dark mode version, and many more not listed.